You can delete your CouplesGPT account in the app, or request deletion by email if you cannot access the app.
If you cannot access the app, email us from the email address on your CouplesGPT account. Use the subject line Account deletion request.
We may need to verify that you control the account before we act on the request.
Account deletion removes your active account record, sessions, push tokens, profile, owned subscription records, and the conversations the deletion flow is designed to remove from the active app database.
Some records may remain where needed, including billing, refund, tax, accounting, anti-fraud, affiliate attribution, support, feedback, security, legal, and backup records. Backups are retained for limited periods and are overwritten or deleted on their normal schedule.
Web subscriptions are handled by CouplesGPT during account deletion. App Store and Google Play subscriptions must be cancelled through the store account that owns the subscription.
You can also email support@couplesgpt.ai to request access to, correction of, deletion of, restriction of, or a portable copy of your personal information. See the Privacy Policy for more detail.